Mattermost incident

Partial outage affecting a small number of workspaces

Major Resolved View vendor source →

Mattermost experienced a major incident on August 31, 2022 affecting Cloud Workspaces, lasting 5h 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2022, 01:41 PM UTC
Resolved
Aug 31, 2022, 06:53 PM UTC
Duration
5h 11m
Detected by Pingoru
Aug 31, 2022, 01:41 PM UTC

Affected components

Cloud Workspaces

Update timeline

  1. investigating Aug 31, 2022, 01:41 PM UTC

    We are currently investigating an issue that affect a minor number of workspaces

  2. identified Aug 31, 2022, 02:52 PM UTC

    We have identified the root cause, and we are trying to mitigate the impact of the issue.

  3. identified Aug 31, 2022, 03:56 PM UTC

    We are continuing to work on a mitigation of the impact of the issue.

  4. identified Aug 31, 2022, 05:30 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Aug 31, 2022, 06:05 PM UTC

    We keep working on a fix for this issue.

  6. monitoring Aug 31, 2022, 06:29 PM UTC

    The issue has been fully mitigated for the moment, and we are monitoring the situation.

  7. resolved Aug 31, 2022, 06:53 PM UTC

    The incident has been resolved, and we are monitoring our systems.