Mattermost incident

Partial outage affecting a small number of workspaces

Major Resolved View vendor source →

Mattermost experienced a major incident on September 21, 2022 affecting Cloud Workspaces, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2022, 03:08 PM UTC
Resolved
Sep 21, 2022, 04:38 PM UTC
Duration
1h 29m
Detected by Pingoru
Sep 21, 2022, 03:08 PM UTC

Affected components

Cloud Workspaces

Update timeline

  1. investigating Sep 21, 2022, 03:08 PM UTC

    We are currently investigating an issue that affect a minor number of workspaces.

  2. investigating Sep 21, 2022, 03:15 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 21, 2022, 03:58 PM UTC

    We have identified the root cause, and we are trying to mitigate the impact of the issue.

  4. monitoring Sep 21, 2022, 04:26 PM UTC

    The issue has been fully mitigated for the moment, and we are monitoring the situation.

  5. resolved Sep 21, 2022, 04:38 PM UTC

    The incident has been resolved, and we are monitoring our systems.