Mattermost incident

Partial outage affecting a small number of workspaces

Major Resolved View vendor source →

Mattermost experienced a major incident on October 14, 2022 affecting Sign-Up and Cloud Workspaces, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2022, 02:17 PM UTC
Resolved
Oct 14, 2022, 04:03 PM UTC
Duration
1h 46m
Detected by Pingoru
Oct 14, 2022, 02:17 PM UTC

Affected components

Sign-UpCloud Workspaces

Update timeline

  1. investigating Oct 14, 2022, 02:17 PM UTC

    We are investigating an incident of degraded availability for small number of workspaces.

  2. identified Oct 14, 2022, 02:36 PM UTC

    The issue has been identified and working on impact mitigation.

  3. identified Oct 14, 2022, 03:05 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Oct 14, 2022, 03:34 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Oct 14, 2022, 03:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Oct 14, 2022, 04:03 PM UTC

    This incident has been resolved.