Mattermost incident

Minor incident

Minor Resolved View vendor source →

Mattermost experienced a minor incident on October 25, 2022 affecting Cloud Workspaces, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2022, 02:05 PM UTC
Resolved
Oct 25, 2022, 02:15 PM UTC
Duration
10m
Detected by Pingoru
Oct 25, 2022, 02:05 PM UTC

Affected components

Cloud Workspaces

Update timeline

  1. investigating Oct 25, 2022, 02:05 PM UTC

    We’re having some trouble with accessing a small number of workspaces. We’re working to fix the problem as quickly as we can. We’ll share another update soon.

  2. investigating Oct 25, 2022, 02:08 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 25, 2022, 02:10 PM UTC

    We identified the issue that impacts a small number of workspaces with degraded performance. We prepared a mitigation action that has been already applied. We will continue to keep you updated on progress.

  4. monitoring Oct 25, 2022, 02:12 PM UTC

    We have fully applied a mitigation and we are still monitoring.

  5. resolved Oct 25, 2022, 02:15 PM UTC

    This incident has been resolved.