Mattermost incident

Experiencing intermittent DB connection issues with Mattermost Installations

Minor Resolved View vendor source →

Mattermost experienced a minor incident on November 11, 2022 affecting Customer Portal and Cloud Workspaces, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2022, 01:55 AM UTC
Resolved
Nov 11, 2022, 02:49 AM UTC
Duration
53m
Detected by Pingoru
Nov 11, 2022, 01:55 AM UTC

Affected components

Customer PortalCloud Workspaces

Update timeline

  1. identified Nov 11, 2022, 01:55 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Nov 11, 2022, 02:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 11, 2022, 02:49 AM UTC

    This incident has been resolved.