Mattermost incident

Community Outage

Major Resolved View vendor source →

Mattermost experienced a major incident on December 2, 2022 affecting Community, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2022, 08:13 PM UTC
Resolved
Dec 02, 2022, 09:53 PM UTC
Duration
1h 40m
Detected by Pingoru
Dec 02, 2022, 08:13 PM UTC

Affected components

Community

Update timeline

  1. investigating Dec 02, 2022, 09:13 PM UTC

    Some users may experience issues loading and/or sending messages in the community installation

  2. investigating Dec 02, 2022, 09:13 PM UTC

    We are currently investigating this issue.

  3. monitoring Dec 02, 2022, 09:38 PM UTC

    We have implemented a fix, and are monitoring the situation, for now we have disabled the Boards plugin so they will not be accessible.

  4. resolved Dec 02, 2022, 09:53 PM UTC

    We have resolved the issue, we are leaving boards disabled for the weekend until we can reassess next week.