Mattermost incident

Incident with Community

Critical Resolved View vendor source →

Mattermost experienced a critical incident on December 7, 2022 affecting Community, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2022, 12:40 PM UTC
Resolved
Dec 07, 2022, 01:54 PM UTC
Duration
1h 14m
Detected by Pingoru
Dec 07, 2022, 12:40 PM UTC

Affected components

Community

Update timeline

  1. investigating Dec 07, 2022, 12:40 PM UTC

    We are investigating reports of degraded availability for Community We’re investigating the cause and will provide more information as soon as it's available.

  2. monitoring Dec 07, 2022, 01:07 PM UTC

    We've applied a mitigation to resolve the identified issue. Will update further when confirmed that this has resolved the issue.

  3. investigating Dec 07, 2022, 01:08 PM UTC

    We are still investigating issues with Community availability. We are continuing to investigate the cause and will provide more information as soon as it's available.

  4. monitoring Dec 07, 2022, 01:31 PM UTC

    We've applied a mitigation to resolve the identified issue. Will update further when confirmed that this has resolved the issue.

  5. resolved Dec 07, 2022, 01:54 PM UTC

    This incident has been resolved.