Mattermost incident

Incident with Community

Major Resolved View vendor source →

Mattermost experienced a major incident on December 9, 2022 affecting Community, lasting 6h 9m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2022, 07:53 AM UTC
Resolved
Dec 09, 2022, 02:03 PM UTC
Duration
6h 9m
Detected by Pingoru
Dec 09, 2022, 07:53 AM UTC

Affected components

Community

Update timeline

  1. investigating Dec 09, 2022, 07:53 AM UTC

    We are investigating reports of degraded availability for Community. We’re investigating the cause and will provide more information as soon as it's available.

  2. monitoring Dec 09, 2022, 08:15 AM UTC

    We've applied a mitigation to resolve the identified issue. Will update further when confirmed that this has resolved the issue.

  3. resolved Dec 09, 2022, 02:03 PM UTC

    This incident has been resolved.