Mattermost incident

Incident with Mattermost Boards

Major Resolved View vendor source →

Mattermost experienced a major incident on December 22, 2022 affecting Cloud Workspaces, lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2022, 03:13 PM UTC
Resolved
Dec 22, 2022, 05:57 PM UTC
Duration
2h 44m
Detected by Pingoru
Dec 22, 2022, 03:13 PM UTC

Affected components

Cloud Workspaces

Update timeline

  1. investigating Dec 22, 2022, 03:13 PM UTC

    We are investigating reports of degraded performance for Mattermost Boards. We’re investigating the cause and will provide more information as soon as it's available.

  2. investigating Dec 22, 2022, 03:36 PM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 22, 2022, 03:51 PM UTC

    We identified an issue that impacted performance in Mattermost Boards. We are working on mitigation, and we will provide more information as soon as it's available.

  4. identified Dec 22, 2022, 04:34 PM UTC

    We identified an issue that impacts availability in Mattermost Boards. All other services are working as expected. We are working on mitigation, and we will provide more information as soon as it's available.

  5. monitoring Dec 22, 2022, 05:30 PM UTC

    We've applied a mitigation to resolve the identified issue. Will update further when confirmed that this has resolved the issue.

  6. resolved Dec 22, 2022, 05:57 PM UTC

    This incident has been resolved.