Mattermost experienced a minor incident on January 18, 2023 affecting Cloud Workspaces, lasting 1h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud Workspaces
Update timeline
- investigating Jan 18, 2023, 06:30 AM UTC
We are investigating reports of degraded performance for customer workspaces. We’re investigating the cause and will provide more information as soon as it's available.
- identified Jan 18, 2023, 06:48 AM UTC
We identified an issue that impacts the customers workspaces. We are working on mitigation. We will provide more information as soon as it's available.
- monitoring Jan 18, 2023, 07:41 AM UTC
We've applied a mitigation to resolve the identified issue. Will update further when confirmed that this has resolved the issue.
- resolved Jan 18, 2023, 08:13 AM UTC
This incident has been resolved.