Mattermost incident

Cloudflare API issues are causing Cloud Sign-Ups to fail.

Major Resolved View vendor source →

Mattermost experienced a major incident on February 1, 2023 affecting Sign-Up, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2023, 02:45 AM UTC
Resolved
Feb 01, 2023, 04:46 AM UTC
Duration
2h
Detected by Pingoru
Feb 01, 2023, 02:45 AM UTC

Affected components

Sign-Up

Update timeline

  1. identified Feb 01, 2023, 02:45 AM UTC

    We identified an issue that impacts Customer Sign-ups for cloud workspaces. We are monitoring Cloudflares status page to see when this will be fixed. We will provide more information as soon as it's available. https://www.cloudflarestatus.com/

  2. identified Feb 01, 2023, 03:35 AM UTC

    We are continuing the monitor the progress of Cloudflares API issues. Any updates will be provided here when we have them.

  3. monitoring Feb 01, 2023, 04:29 AM UTC

    A fix has been implemented on cloudflares end and we are monitoring the results.

  4. resolved Feb 01, 2023, 04:46 AM UTC

    This incident has been resolved.