Mattermost experienced a major incident on August 21, 2023 affecting Cloud Workspaces, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud Workspaces
Update timeline
- investigating Aug 21, 2023, 06:07 AM UTC
We are investigating reports of degraded availability for Workspace logins. We’re investigating the cause and will provide more information as soon as it's available.
- identified Aug 21, 2023, 06:20 AM UTC
We identified an issue that impacts login in the workspace. We are working on mitigation and we will provide more information as soon as it's available.
- monitoring Aug 21, 2023, 06:54 AM UTC
We've applied a mitigation to resolve the identified issue. Will update further when confirmed that this has resolved the issue.
- monitoring Aug 21, 2023, 06:55 AM UTC
We are continuing to monitor for any further issues.
- resolved Aug 21, 2023, 07:27 AM UTC
This incident has been resolved.