Mattermost experienced a major incident on September 5, 2023 affecting Community, lasting 3h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 05, 2023, 04:12 AM UTC
We are currently investigating issues with Mattermost community
- investigating Sep 05, 2023, 04:12 AM UTC
We are investigating reports of degraded availability for Community. We’re investigating the cause and will provide more information as soon as it's available.
- investigating Sep 05, 2023, 04:59 AM UTC
We are still investigating reports of degraded availability for Community. We are continuing to investigate the cause and will provide more information as soon as it's available
- identified Sep 05, 2023, 05:16 AM UTC
We identified an issue that impacts the availability of Community. We are working on mitigation and we will provide more information as soon as it's available.
- identified Sep 05, 2023, 06:07 AM UTC
We are still working on mitigation. We will provide more information as soon as it's available.
- identified Sep 05, 2023, 07:03 AM UTC
We are still working on mitigation. We will provide more information as soon as it's available.
- monitoring Sep 05, 2023, 07:29 AM UTC
We've applied a mitigation to resolve the identified issue. Will update further when confirmed that this has resolved the issue.
- resolved Sep 05, 2023, 07:45 AM UTC
This incident has been resolved.