Mattermost incident

[Service Disruption] Apple Push Notifications Unavailable

Notice Resolved View vendor source →

Mattermost experienced a notice incident on May 14, 2025 affecting Cloud Workspaces, lasting 15h 54m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2025, 07:32 AM UTC
Resolved
May 14, 2025, 11:27 PM UTC
Duration
15h 54m
Detected by Pingoru
May 14, 2025, 07:32 AM UTC

Affected components

Cloud Workspaces

Update timeline

  1. investigating May 14, 2025, 07:32 AM UTC

    Push notifications to Apple (iOS) devices

  2. identified May 14, 2025, 11:34 AM UTC

    The issue is identified and we are working with Notifications provider to resolve it.

  3. monitoring May 14, 2025, 08:44 PM UTC

    We have resolved issues with the notifications provider and notifications have been fixed. We are monitoring for any further issues.

  4. resolved May 14, 2025, 11:27 PM UTC

    This incident has been resolved.