MatterAI incident

[Github] Cortex Code Reviews Minor Outage

Major Resolved View vendor source →

MatterAI experienced a major incident on September 12, 2025 affecting MatterAI Services (Cortex (AI Code Reviews)), lasting –. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2025, 04:45 PM UTC
Resolved
Sep 12, 2025, 04:45 PM UTC
Duration
–
Detected by Pingoru
Sep 12, 2025, 04:45 PM UTC

Affected components

MatterAI Services (Cortex (AI Code Reviews))

Update timeline

  1. resolved Sep 12, 2025, 04:45 PM UTC

    Due to internal gateway DNS routing issue for some customers, the Github webhooks went 500. The issue has now been resolved. Issue Start time: 3:45 pm UTC Issue Resolved time: 4:50 pm UTC