Materialize incident
Upstream vendor causing authentication related issues
Materialize experienced a minor incident on August 20, 2026 affecting aws/us-east-1 and aws/eu-west-1 and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 20, 2026, 01:31 PM UTC
Status: Investigating We are seeing issues across the platform potentially caused by an outage of an upstream vendor. We are actively investigating and looking into mitigations. Affected components aws/eu-west-1 (Partial outage) aws/us-east-1 (Partial outage) aws/us-west-2 (Partial outage)
- identified Aug 20, 2026, 01:37 PM UTC
Status: Identified We’ve determined that this issue is related to an outage of our authentication provider and is limited to pgwire authentication. Sources and sinks continue to run as expected, and we do not expect this issue to impact data freshness. We are continuing to monitor the situation and work toward a resolution. Affected components aws/eu-west-1 (Partial outage) aws/us-east-1 (Partial outage) aws/us-west-2 (Partial outage)
- monitoring Aug 20, 2026, 01:59 PM UTC
Status: Monitoring We’re seeing pgwire authentication recover and are continuing to monitor the situation to ensure service remains stable. Affected components aws/us-west-2 (Degraded performance) aws/eu-west-1 (Degraded performance) aws/us-east-1 (Degraded performance)
- resolved Aug 20, 2026, 02:39 PM UTC
Status: Resolved Upstream authentication vendor has fully resolved their incident. All impacted systems have recovered. Affected components aws/us-east-1 (Operational) aws/us-west-2 (Operational) aws/eu-west-1 (Operational)