mastodon.social experienced a minor incident on June 17, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jun 17, 2025, 01:50 PM UTC
Type: Incident Duration: 6 days, 2 hours and 35 minutes Jun 17, 13:50:20 GMT+0 - Identified - We paused sending emails from [mastodon.social](http://mastodon.social) (including password recovery and account confirmation emails) due to an identified issue that sent duplicate emails about our upcoming Terms of Service changes to some users. We are working on fixing this and avoiding more duplicate emails to be sent. Jun 17, 17:42:30 GMT+0 - Monitoring - Email sending has been removed. Servers are working through the backlog, and any pending email should arrive in the next few hours. Jun 18, 05:40:36 GMT+0 - Identified - The backlog of emails has been sent, and emails are reaching out their recipients now. Some emails sent in the last 12 hours are stuck with our email provider and we are working with them to fix this situation. Jun 23, 16:25:19 GMT+0 - Resolved - This incident has been resolved last Thursday, and email have been delivered correctly since then.