mastodon.social incident

Backend DB connection issues

Minor Resolved View vendor source →

mastodon.social experienced a minor incident on January 16, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2025, 07:13 AM UTC
Resolved
Jan 16, 2025, 07:13 AM UTC
Duration
Detected by Pingoru
Jan 16, 2025, 07:13 AM UTC

Update timeline

  1. resolved Jan 16, 2025, 07:13 AM UTC

    Type: Incident Duration: 2 hours and 55 minutes Affected Components: Website & API Jan 16, 07:13:58 GMT+0 - Investigating - There appears to be an issue with our nodes connecting to the DB reliably. We are currently investigating the issue. Jan 16, 07:18:39 GMT+0 - Monitoring - DB connections are stable again. Current suspect is a Hetzner networking issue somewhere in the backend. Currently monitoring. Jan 16, 10:09:20 GMT+0 - Resolved - No acknowledgement from Hetzner, but everything remains stable. Considering this closed.