mastodon.social incident

Database upgrade

Minor Resolved View vendor source →

mastodon.social experienced a minor incident on January 21, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2025, 09:00 AM UTC
Resolved
Jan 21, 2025, 09:00 AM UTC
Duration
Detected by Pingoru
Jan 21, 2025, 09:00 AM UTC

Update timeline

  1. resolved Jan 21, 2025, 09:00 AM UTC

    Type: Maintenance Duration: 2 hours and 44 minutes Affected Components: Streaming API, Media storage, Background queues, Website & API Jan 21, 09:00:00 GMT+0 - Identified - We will be upgrading the database systems to new hardware, as well as a new major version of PostgreSQL. The upgrade should be very quick, but some small downtime will still occur for around a minute. Jan 21, 09:31:23 GMT+0 - Identified - Maintenance is now in progress. Jan 21, 09:57:20 GMT+0 - Identified - We encountered a configuration issue while performing the update. We are working on a fix and the service should be back online soon. Jan 21, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Jan 21, 11:00:54 GMT+0 - Identified - The upgrade was successful and [mastodon.social](http://mastodon.social) is now running on the newer database servers. There is a small delay in processing due to the backlog of request accumulated during our downtime, but everything should be back to real-time soon. We are closely monitoring the servers and will update this status once everything is back to normal. Jan 21, 11:44:00 GMT+0 - Completed - Database is successfully upgraded, all configuration errors have been cleaned up. Thank you to everyone for your patience.