mastodon.social incident

Degraded performance

Minor Resolved View vendor source →

mastodon.social experienced a minor incident on January 29, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2025, 04:49 PM UTC
Resolved
Jan 29, 2025, 04:49 PM UTC
Duration
Detected by Pingoru
Jan 29, 2025, 04:49 PM UTC

Update timeline

  1. resolved Jan 29, 2025, 04:49 PM UTC

    Type: Incident Duration: 11 days, 20 hours and 41 minutes Affected Components: Website & API Jan 29, 16:49:03 GMT+0 - Investigating - We are currently investigating this incident. Jan 29, 17:30:58 GMT+0 - Identified - We've experienced an issue with our recent cache storage upgrade, causing some ephermal data loss (e.g. home feeds losing scrollback or showing the number of active users as "0"). We are working on fixing the underlying issue and restoring/regenerating the lost data. Feb 10, 13:30:27 GMT+0 - Resolved - Data has been restored, and performance issues have been mitigated.