Masterplan incident

Service downtime due to Cloudflare issues

Critical Resolved View vendor source →

Masterplan experienced a critical incident on June 21, 2022 affecting Masterplan Auth and Masterplan Website and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2022, 07:25 AM UTC
Resolved
Jun 21, 2022, 08:15 AM UTC
Duration
49m
Detected by Pingoru
Jun 21, 2022, 07:25 AM UTC

Affected components

Masterplan AuthMasterplan WebsiteMasterplan API

Update timeline

  1. identified Jun 21, 2022, 07:25 AM UTC

    We have identified the downgraded performance on our platform to be related to the incident on the Cloudflare side: https://www.cloudflarestatus.com/incidents/xvs51y9qs9dj

  2. monitoring Jun 21, 2022, 09:25 AM UTC

    A fix has been implemented on Cloudflare side and we are monitoring whether our platform is still affected.

  3. resolved Jun 21, 2022, 09:28 AM UTC

    We have confirmed our platform is again operational after Cloudflare resolved the issue on their side.