Marvel experienced a minor incident on April 6, 2019 affecting Design sync, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Design sync
Update timeline
- investigating Apr 06, 2019, 09:21 AM UTC
The design syncing system has suffered from degraded performance when processing designs. The queuing system that handles processing design files is being investigated.
- investigating Apr 06, 2019, 09:34 AM UTC
We have identified the source of the delay in our queueing system and patched it. Queues are now operating as normal.
- investigating Apr 06, 2019, 09:35 AM UTC
We are continuing to investigate this issue.
- investigating Apr 06, 2019, 09:37 AM UTC
We are continuing to investigate this issue.
- resolved Apr 06, 2019, 09:44 AM UTC
This incident has been resolved.