Marvel incident

Slow loading times in London

Minor Resolved View vendor source →

Marvel experienced a minor incident on September 5, 2019 affecting Prototypes and Project Editor and 1 more component, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2019, 02:52 PM UTC
Resolved
Sep 05, 2019, 04:01 PM UTC
Duration
1h 9m
Detected by Pingoru
Sep 05, 2019, 02:52 PM UTC

Affected components

PrototypesProject EditorDesign syncGraphQL Platform APIDesign ToolSketch pluginBillingBlog

Update timeline

  1. identified Sep 05, 2019, 02:52 PM UTC

    Our CDN provider fastly is having issues in London. We're experiencing slow loading and timeouts across the platform for users in the affected region.

  2. monitoring Sep 05, 2019, 03:04 PM UTC

    Error rates have returned to normal but we're keeping an eye on the situation

  3. resolved Sep 05, 2019, 04:01 PM UTC

    No sign of issues for the last 60+ minutes