Marvel incident

Planned Maintenance

Major Resolved View vendor source →

Marvel experienced a major incident on January 18, 2020 affecting Prototypes and Project Editor and 1 more component, lasting 11h 4m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2020, 07:04 AM UTC
Resolved
Jan 18, 2020, 06:08 PM UTC
Duration
11h 4m
Detected by Pingoru
Jan 18, 2020, 07:04 AM UTC

Affected components

PrototypesProject EditorDesign syncGraphQL Platform APIDesign ToolSketch pluginBillingBlog

Update timeline

  1. investigating Jan 18, 2020, 07:04 AM UTC

    We're currently updating the platform with new features. This will last for the following times throughout Saturday 18th January, 7am - 6pm GMT | 2am - 1pm EST | 11am - 10pm GST. Apologies for any disruption caused, see you in a jiffy!

  2. investigating Jan 18, 2020, 07:04 AM UTC

    We are currently undergoing maintenance

  3. monitoring Jan 18, 2020, 01:13 PM UTC

    Our planned maintenance has been extended until 6pm GMT due to an extended DB migration.

  4. resolved Jan 18, 2020, 06:08 PM UTC

    We've finished our upgrade work and released a major new update to Marvel