Marvel incident

Degraded operations due to Google service outage.

Minor Resolved View vendor source →

Marvel experienced a minor incident on December 14, 2020 affecting Prototypes and Project Editor and 1 more component, lasting 3h 29m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2020, 12:24 PM UTC
Resolved
Dec 14, 2020, 03:53 PM UTC
Duration
3h 29m
Detected by Pingoru
Dec 14, 2020, 12:24 PM UTC

Affected components

PrototypesProject EditorDesign syncGraphQL Platform APIDesign ToolSketch pluginBilling

Update timeline

  1. investigating Dec 14, 2020, 12:24 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 14, 2020, 12:47 PM UTC

    Google appear to have stabilised their performance issues and the service appears to be back to normal operation, we will continue monitoring to ensure everything is working correctly.

  3. resolved Dec 14, 2020, 03:53 PM UTC

    This incident was Google related and appears resolved their end.