Marvel incident

Unsplash API integration failure

Major Resolved View vendor source →

Marvel experienced a major incident on March 10, 2021 affecting Design Tool, lasting 3h 23m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2021, 03:59 PM UTC
Resolved
Mar 10, 2021, 07:23 PM UTC
Duration
3h 23m
Detected by Pingoru
Mar 10, 2021, 03:59 PM UTC

Affected components

Design Tool

Update timeline

  1. investigating Mar 10, 2021, 03:59 PM UTC

    We are currently investigating an issue with our Unsplash Image API integration which is failing to load images added to a design in our design tool.

  2. identified Mar 10, 2021, 04:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 10, 2021, 06:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 10, 2021, 07:23 PM UTC

    This incident has been resolved.