Marvel incident

CDN hosting service experiencing issues

Minor Resolved View vendor source →

Marvel experienced a minor incident on June 8, 2021 affecting Prototypes and Project Editor and 1 more component, lasting 3h 55m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2021, 09:58 AM UTC
Resolved
Jun 08, 2021, 01:54 PM UTC
Duration
3h 55m
Detected by Pingoru
Jun 08, 2021, 09:58 AM UTC

Affected components

PrototypesProject EditorDesign syncGraphQL Platform APIDesign ToolSketch pluginBillingBlog

Update timeline

  1. investigating Jun 08, 2021, 09:58 AM UTC

    We are currently investigating an issue with our edge content network having a failure. Our service is currently unavailable at this time

  2. investigating Jun 08, 2021, 10:27 AM UTC

    The outage is affecting specific locations where Fastly is down. We are still able to host to a number of countries globally.

  3. monitoring Jun 08, 2021, 10:46 AM UTC

    Our CDN provider appears to be addressing the issue and we are seeing some of the service reappear in different locations.

  4. monitoring Jun 08, 2021, 11:19 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 08, 2021, 01:54 PM UTC

    This incident has been resolved.