Marvel incident

Marvel backend update failure

Critical Resolved View vendor source →

Marvel experienced a critical incident on April 13, 2022 affecting Prototypes and Project Editor and 1 more component, lasting 2h 51m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2022, 10:21 AM UTC
Resolved
Apr 13, 2022, 01:12 PM UTC
Duration
2h 51m
Detected by Pingoru
Apr 13, 2022, 10:21 AM UTC

Affected components

PrototypesProject EditorDesign ToolBilling

Update timeline

  1. investigating Apr 13, 2022, 10:21 AM UTC

    We are currently investigating an issue where a code deploy has disabled our frontend site from functioning.

  2. identified Apr 13, 2022, 10:27 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 13, 2022, 10:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 13, 2022, 01:12 PM UTC

    This incident has been resolved.