Marketplacer incident

Consumer front end product search issues

Critical Resolved View vendor source →

Marketplacer experienced a critical incident on April 5, 2023, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2023, 12:55 AM UTC
Resolved
Apr 05, 2023, 01:51 AM UTC
Duration
55m
Detected by Pingoru
Apr 05, 2023, 12:55 AM UTC

Update timeline

  1. investigating Apr 05, 2023, 01:08 AM UTC

    We're seeing reports of issues with the product search page and are currently looking into the issue.

  2. identified Apr 05, 2023, 01:16 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 05, 2023, 01:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 05, 2023, 01:51 AM UTC

    This incident has been resolved.