Marketplacer experienced a major incident on October 8, 2023, lasting 24m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 08, 2023, 11:06 PM UTC
Service Disruption on Seller Portal in AU region and we are investigating the issue.
- investigating Oct 08, 2023, 11:09 PM UTC
Service disruption is affecting seller portal 2.0
- identified Oct 08, 2023, 11:25 PM UTC
Issue has been identified and we have restarted our web proxy tier which have brought back seller portal 2.0.
- monitoring Oct 08, 2023, 11:25 PM UTC
We are actively monitoring the change
- resolved Oct 08, 2023, 11:31 PM UTC
This incident has been resolved.