MarketMan Outage History

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MarketMan had 3 outages in the last 2 years totaling 9h 29m of downtime — averaging 0.1 incidents per month.

There were 3 MarketMan outages since November 18, 2025 totaling 9h 29m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://techstatus.marketman.com/

Minor September 28, 2026

System Latency

Detected by Pingoru
Sep 28, 2026, 02:47 PM UTC
Resolved
Sep 28, 2026, 06:26 PM UTC
Duration
3h 39m
Affected: Accounting IntegrationsPoint of Sale IntegrationsAPI IntegrationSupplier/Vendor IntegrationsReportsOrdersInventoryRecipesMarketMan Mobile
Timeline · 3 updates
  1. investigating Sep 28, 2026, 02:47 PM UTC

    We detected an issue with system latency and our engineering team is actively investigating. Users may experience slow response times. We're currently gathering data and working to identify the root cause. We'll provide another update as soon as we have significant findings. We apologize for any disruption this may cause to your operations.

  2. monitoring Sep 28, 2026, 03:31 PM UTC

    We've identified the root cause of the issue as elevated database load caused by a background data synchronization process. The issue began at 17:10 IL time (10:10 AM ET) and was resolved at 18:05 IL time (11:05 AM ET). During that window the system was slower than usual, but all functionality kept working as expected and no data was lost. Our engineering team resolved the issue by reducing the load from the synchronization process on the database. Performance has returned to normal. No action is required from users. If an operation timed out during that window, please retry it. We'll keep monitoring closely and share any further updates if needed. Thank you for your patience.

  3. resolved Sep 28, 2026, 06:26 PM UTC

    This incident has been fully resolved as of 11:05 AM ET. Normal service has been restored to all affected systems after 55 minutes of disruption. We sincerely apologize for any disruption this incident may have caused to your business operations. If you have any questions or are still experiencing issues, please contact us at [email protected] or through your dedicated account manager.

Read the full incident report →

Critical January 19, 2026

QuickBooks Integration Service Disruption

Detected by Pingoru
Jan 19, 2026, 05:34 PM UTC
Resolved
Jan 19, 2026, 07:50 PM UTC
Duration
2h 15m
Affected: Accounting Integrations
Timeline · 4 updates
  1. investigating Jan 19, 2026, 05:34 PM UTC

    We are currently experiencing a known issue impacting MarketMan’s integration with QuickBooks Online (QBO). As of January 19, 2026, QBO export and sync actions are failing for customers. Our Engineering team is aware and actively working to restore service as quickly as possible. What you may see: * Exports to QBO fail (for example invoices, delivery notes, and other export types). * QBO sync actions fail (for example accounts and related data sync). * Export attempts may return an error. Impact: * Exports to QBO cannot be completed at this time. * QBO integration functions are interrupted until the issue is resolved.

  2. identified Jan 19, 2026, 06:11 PM UTC

    We are currently experiencing a known issue impacting MarketMan’s integration with QuickBooks Online (QBO). As of January 19, 2026, QBO export and sync actions are failing for customers. Our Engineering team has identified the issue and actively working to restore service as quickly as possible. What you may see: * Exports to QBO fail (for example invoices, delivery notes, and other export types). * QBO sync actions fail (for example accounts and related data sync). * Export attempts may return an error. Impact: * Exports to QBO cannot be completed at this time. * QBO integration functions are interrupted until the issue is resolved.

  3. monitoring Jan 19, 2026, 07:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 19, 2026, 07:50 PM UTC

    This incident has been resolved. Any QBO exports completed during the outage will process autonomously within the coming hours.

Read the full incident report →

Critical November 18, 2025

Servers error

Detected by Pingoru
Nov 18, 2025, 11:48 AM UTC
Resolved
Nov 18, 2025, 03:22 PM UTC
Duration
3h 34m
Affected: Accounting IntegrationsPoint of Sale IntegrationsAPI IntegrationSupplier/Vendor IntegrationsReportsOrdersInventoryRecipesMarketMan Mobile
Timeline · 4 updates
  1. investigating Nov 18, 2025, 11:48 AM UTC

    We are currently investigating this issue.

  2. identified Nov 18, 2025, 12:05 PM UTC

    We have identified a Cloudflare issue that's impacting our operations. marketman.com domain is Operational

  3. monitoring Nov 18, 2025, 12:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 18, 2025, 03:22 PM UTC

    This incident has been resolved.

Read the full incident report →