Mappedin incident

Microsoft Azure networking issues impacting Mappedin CDN

Minor Resolved View vendor source →

Mappedin experienced a minor incident on July 30, 2024 affecting API Gateway and CMS, lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 01:46 PM UTC
Resolved
Jul 30, 2024, 05:42 PM UTC
Duration
3h 56m
Detected by Pingoru
Jul 30, 2024, 01:46 PM UTC

Affected components

API GatewayCMS

Update timeline

  1. monitoring Jul 30, 2024, 01:46 PM UTC

    Customers may experience intermittent timeouts connecting to Mappedin CDN to download map data due issues connecting to Microsoft Azure services globally.

  2. monitoring Jul 30, 2024, 03:17 PM UTC

    Microsoft has "implemented networking configuration changes and have performed failovers to alternate networking paths to provide relief". Their "monitoring telemetry shows improvement in service availability from approximately 14:10 UTC onwards, and we are continuing to monitor to ensure full recovery."

  3. resolved Jul 30, 2024, 05:42 PM UTC

    This incident was caused by Microsoft's global networking issues. This issue is now resolved.