Mapbox incident

API access to custom behavior (non-default API functionality)

Notice Resolved View vendor source →

Mapbox experienced a notice incident on March 9, 2023, lasting 9h 22m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2023, 03:15 PM UTC
Resolved
Mar 10, 2023, 12:37 AM UTC
Duration
9h 22m
Detected by Pingoru
Mar 09, 2023, 03:15 PM UTC

Update timeline

  1. investigating Mar 09, 2023, 03:15 PM UTC

    We are investigating an issue that is affecting some customers' API access to custom behavior (non-default API functionality).

  2. investigating Mar 09, 2023, 04:23 PM UTC

    We can confirm that a few customers with access to the Optimizations API V2 and Matrix API depart_at beta programs access were affected. We continue to investigate for any further impact.

  3. investigating Mar 09, 2023, 09:56 PM UTC

    All custom behaviors are now fully operational again. We will continue to investigate the impact

  4. resolved Mar 10, 2023, 12:37 AM UTC

    This incident is now resolved. All custom behaviors that were impacted have been restored.