Mapbox experienced a minor incident on May 31, 2023 affecting API and Mapbox Traffic Data and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
APIMapbox Traffic DataTraffic Congestion Visual Layer
Update timeline
- identified May 31, 2023, 01:05 AM UTC
Customers using the mapbox/driving-traffic profiles on the Directions, Map Matching, and Matrix APIs may receive ETAs informed by stale live traffic data in the affected regions. Customers using traffic-maps may view tiles informed by stale live traffic data in the affected regions. Customers of Mapbox Traffic Data may not receive timely live traffic data updates in the affected regions.
- monitoring May 31, 2023, 01:33 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 31, 2023, 02:04 AM UTC
This incident has been resolved.