Mapbox experienced a critical incident on July 13, 2023 affecting Telemetry, lasting 2h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Telemetry
Update timeline
- investigating Jul 13, 2023, 12:55 AM UTC
We are currently investigating this issue. All customers using a Navigation API powered by Mapbox traffic may experience ETAs in the impacted regions that do not accurately reflect real time road conditions. Additionally, customers of Mapbox traffic data may receive intermittent updates to live traffic in impacted regions.
- monitoring Jul 13, 2023, 01:53 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 13, 2023, 03:12 AM UTC
This incident has been resolved.