Mapbox incident

Missing or incorrect road closure data for Traffic V1 API and Matrix API

Minor Resolved View vendor source →

Mapbox experienced a minor incident on September 5, 2023 affecting API and Traffic Congestion Visual Layer, lasting 2h 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2023, 09:00 PM UTC
Resolved
Sep 05, 2023, 11:59 PM UTC
Duration
2h 59m
Detected by Pingoru
Sep 05, 2023, 09:00 PM UTC

Affected components

APITraffic Congestion Visual Layer

Update timeline

  1. identified Sep 05, 2023, 09:00 PM UTC

    We are investigating degraded performance for the Matrix API and Traffic Maps v1. Customers of these services may experience missing or incorrect road closure data. We have identified the root cause and are working towards a solution.

  2. resolved Sep 05, 2023, 11:59 PM UTC

    This incident has been resolved.