Mapbox incident

Increased HTTP error rates and latency

Notice Resolved View vendor source →

Mapbox experienced a notice incident on September 18, 2023 affecting API, lasting 21h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2023, 07:25 PM UTC
Resolved
Sep 19, 2023, 04:30 PM UTC
Duration
21h 4m
Detected by Pingoru
Sep 18, 2023, 07:25 PM UTC

Affected components

API

Update timeline

  1. investigating Sep 18, 2023, 07:25 PM UTC

    We are currently investigating an increase in HTTP error rates and latency for Maps APIs

  2. identified Sep 18, 2023, 07:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 18, 2023, 07:33 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Sep 18, 2023, 07:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Sep 18, 2023, 09:39 PM UTC

    All APIs are currently operational. We are continuing to monitor performance.

  6. resolved Sep 19, 2023, 04:30 PM UTC

    This incident has been resolved. All systems operational.