Mapbox incident

Navigation Api: Partial live-data coverage in us-east-1 datacenter

Minor Resolved View vendor source →

Mapbox experienced a minor incident on November 15, 2023 affecting API, lasting 23h 55m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2023, 11:35 PM UTC
Resolved
Nov 16, 2023, 11:31 PM UTC
Duration
23h 55m
Detected by Pingoru
Nov 15, 2023, 11:35 PM UTC

Affected components

API

Update timeline

  1. investigating Nov 15, 2023, 11:35 PM UTC

    This affects live-data such as congestion, closures and incidents for Navigation apis as well as live-traffic maps. We are currently investigating the issue and have re-directed traffic to regions with complete coverage in the meantime.

  2. monitoring Nov 16, 2023, 12:12 AM UTC

    The partial live-data coverage in us-east-1 region has been mitigated, and the region is now processing client requests again. Investigation of root-cause is continuing and we're tracking key metrics.

  3. resolved Nov 16, 2023, 11:31 PM UTC

    The original issue is identified and resolved.