Mapbox incident

Degraded performance for live traffic requests

Minor Resolved View vendor source →

Mapbox experienced a minor incident on January 5, 2024 affecting API, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
Jan 05, 2024, 05:45 PM UTC
Resolved
Jan 07, 2024, 12:12 AM UTC
Duration
1d 6h
Detected by Pingoru
Jan 05, 2024, 05:45 PM UTC

Affected components

API

Update timeline

  1. investigating Jan 05, 2024, 05:45 PM UTC

    We are currently investigating an on-going issue with live traffic requests.

  2. identified Jan 05, 2024, 06:18 PM UTC

    The issue causing the performance degradation to live traffic requests was identified and a fix is being implemented.

  3. monitoring Jan 05, 2024, 06:43 PM UTC

    The service is stabilizing and we are continuing to monitor the fix.

  4. resolved Jan 07, 2024, 12:12 AM UTC

    This incident has been resolved.