Mapbox incident

Authentication errors on Matrix, Optimization, and Directions APIs

Major Resolved View vendor source →

Mapbox experienced a major incident on January 25, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2024, 11:10 PM UTC
Resolved
Jan 25, 2024, 12:30 PM UTC
Duration
—
Detected by Pingoru
Jan 25, 2024, 11:10 PM UTC

Update timeline

  1. resolved Jan 25, 2024, 11:10 PM UTC

    Between approximately 12:15UTC and 13:50UTC on 2023-01-025, some users of the Matrix, Optimization, and Directions API in some regions may have received HTTP 401 authentication errors while using the services. The issue has been identified and resolved.