Map Your Show incident

Online Directory is Currently Operational

Major Resolved View vendor source →

Map Your Show experienced a major incident on April 13, 2026 affecting Integrated Directory Floor Plan & Search (Integrated Directory Floor Plan & Search), lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 03:38 PM UTC
Resolved
Apr 13, 2026, 04:22 PM UTC
Duration
43m
Detected by Pingoru
Apr 13, 2026, 03:38 PM UTC

Affected components

Integrated Directory Floor Plan & Search (Integrated Directory Floor Plan & Search)

Update timeline

  1. identified Apr 13, 2026, 03:38 PM UTC

    We are investigating

  2. investigating Apr 13, 2026, 03:52 PM UTC

    Service was restored within a minute of the detection. We are monitoring closely and working to determine root cause.

  3. resolved Apr 13, 2026, 04:22 PM UTC

    We have made some changes to the servers themselves to add additional memory while we continue to determine root cause. We are continuing to monitor closely.