MANTL incident

MANTL Service Disruption - Console Users unable to log in

Critical Resolved View vendor source →

MANTL experienced a critical incident on August 31, 2021 affecting Registration/Login, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2021, 11:44 PM UTC
Resolved
Sep 01, 2021, 02:54 AM UTC
Duration
3h 10m
Detected by Pingoru
Aug 31, 2021, 11:44 PM UTC

Affected components

Registration/Login

Update timeline

  1. identified Aug 31, 2021, 11:44 PM UTC

    Dear MANTL customer, We are currently experiencing a service disruption. Currently, MANTL users are unable to log into the console. Please know our teams are working hard to get everything up and running and we will update you as soon as possible with the latest information We appreciate your patience. Thanks, The MANTL Team

  2. resolved Sep 01, 2021, 02:54 AM UTC

    Dear MANTL customer, We previously sent a notification regarding a service disruption. This issue has now been fully resolved, with service restored. The team will continue to monitor the system and update you as full details are known. Thanks, The MANTL Team