MANTL experienced a major incident on September 28, 2021 affecting Digital Branch Manager Module, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Digital Branch Manager Module
Update timeline
- investigating Sep 28, 2021, 01:24 PM UTC
Dear MANTL customer, We are currently aware of an issue with the Downloadable Reports functionality of the MANTL system and the team is currently investigating. As soon as we have identified the issue we will update you. We appreciate your patience. Thanks, The MANTL Team.
- resolved Sep 28, 2021, 02:48 PM UTC
Dear MANTL customer, We previously sent a notification regarding a service disruption to the downoadable reports. This issue has now been fully resolved, with service restored. The team will continue to monitor the system and update you as full details are known. Thanks, The MANTL Team