MANTL incident

MANTL Service Disruption

Major Resolved View vendor source →

MANTL experienced a major incident on September 24, 2021 affecting Digital Branch Manager Module, lasting 32d 4h. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2021, 02:04 PM UTC
Resolved
Oct 26, 2021, 07:02 PM UTC
Duration
32d 4h
Detected by Pingoru
Sep 24, 2021, 02:04 PM UTC

Affected components

Digital Branch Manager Module

Update timeline

  1. identified Sep 24, 2021, 02:04 PM UTC

    Dear MANTL customer, We are currently experiencing a service disruption. The Digital Branch Manager is unable to update details about CD Type products. If your team needs anything updated at this time, please reach out to your Customer Success Manager. Please know our teams are working hard to get everything up and running and we will update you as soon as possible with the latest information We appreciate your patience. Thanks, The MANTL Team

  2. resolved Oct 26, 2021, 07:02 PM UTC

    This incident has been resolved.