MANTL incident

MANTL Service Disruption - Account Opening

Minor Resolved View vendor source →

MANTL experienced a minor incident on August 4, 2021 affecting MANTL System, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2021, 04:01 PM UTC
Resolved
Aug 04, 2021, 06:58 PM UTC
Duration
2h 56m
Detected by Pingoru
Aug 04, 2021, 04:01 PM UTC

Affected components

MANTL System

Update timeline

  1. identified Aug 04, 2021, 04:01 PM UTC

    Dear MANTL customer, We are currently experiencing a service disruption with one of our cloud service providers. Please see https://status.confluent.cloud/incidents/bsr6lf0drrng . This cloud service provider helps us to pass messages between our internal services. There is currently no impact to the MANTL account booking system but the team is monitoring it closely. We appreciate your patience. Thanks, The MANTL Team

  2. identified Aug 04, 2021, 04:03 PM UTC

    Dear MANTL customer, We are currently experiencing a service disruption with one of our cloud service providers. Please see https://status.confluent.cloud/incidents/bsr6lf0drrng . This cloud service provider helps us to pass messages between our internal services. There is currently no impact to the MANTL account booking system but the team is monitoring it closely. We appreciate your patience. Thanks, The MANTL Team

  3. resolved Aug 04, 2021, 06:58 PM UTC

    Dear MANTL customer, We previously sent a notification regarding a service disruption. This issue has now been fully resolved, with service restored. The team will continue to monitor the system and update you as full details are known. Thanks, The MANTL Team