MANTL incident

Fiserv Communicator and Spectrum intermittently unavailable

Notice Resolved View vendor source →

MANTL experienced a notice incident on March 25, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2025, 08:00 PM UTC
Resolved
Mar 25, 2025, 08:00 PM UTC
Duration
Detected by Pingoru
Mar 25, 2025, 08:00 PM UTC

Update timeline

  1. resolved Mar 26, 2025, 02:57 PM UTC

    MANTL financial institutions were unable to perform operations in the MANTL console that required direct connections to their Fiserv core and/or middleware due to a DNS performance issue that affected many Fiserv customers and partners. See https://mantl.zendesk.com/hc/en-us/articles/35339216160283-Incident-1249-Fiserv-DNS-Issue