MANTL incident

Entry ID SSO users unable to login to the MANTL Console

Notice Resolved View vendor source →

MANTL experienced a notice incident on April 22, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2025, 08:48 PM UTC
Resolved
Apr 18, 2025, 06:30 PM UTC
Duration
—
Detected by Pingoru
Apr 22, 2025, 08:48 PM UTC

Update timeline

  1. resolved Apr 22, 2025, 08:48 PM UTC

    On April 18, 2025, between 2:46 PM ET and 3:46 PM ET, users attempting to log in to the MANTL Console using Entra ID (formerly Azure Active Directory), Single-Sign On (SSO) began experiencing authentication failures. Any user who had an active session was not impacted. Root cause: The Entra ID SSO secret required a rotation. MANTL promptly rotated the secret within the hour, successfully restoring access to the MANTL Console for all Entra ID clients.