Manatal incident

Unavailability of emailing feature

Major Resolved View vendor source →

Manatal experienced a major incident on March 16, 2022 affecting Web Application and API, lasting 2h 21m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2022, 03:31 PM UTC
Resolved
Mar 16, 2022, 05:53 PM UTC
Duration
2h 21m
Detected by Pingoru
Mar 16, 2022, 03:31 PM UTC

Affected components

Web ApplicationAPI

Update timeline

  1. investigating Mar 16, 2022, 03:31 PM UTC

    Our engineers observed high failure rates on emailing feature.

  2. identified Mar 16, 2022, 03:38 PM UTC

    The issue has been identified, and we are working on bringing the feature back up.

  3. monitoring Mar 16, 2022, 04:02 PM UTC

    The fix has been implemented and the emailing feature is back to normal, we will continue to monitor.

  4. resolved Mar 16, 2022, 05:53 PM UTC

    This incident has been resolved.