Manatal incident

[Resume parsing] Slow parsing time

Minor Resolved View vendor source →

Manatal experienced a minor incident on September 21, 2022 affecting Resume Parsing, lasting 4h 31m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2022, 10:19 AM UTC
Resolved
Sep 21, 2022, 02:50 PM UTC
Duration
4h 31m
Detected by Pingoru
Sep 21, 2022, 10:19 AM UTC

Affected components

Resume Parsing

Update timeline

  1. investigating Sep 21, 2022, 10:19 AM UTC

    We are currently experience slower parsing time due to a high number of requests. Our engineers are currently working on resolving the parsing time back to normal. We will update as soon as we have more information.

  2. identified Sep 21, 2022, 11:30 AM UTC

    Our engineers have identified the issue and are working on a fix. The situation should be back to normal within 1h.

  3. monitoring Sep 21, 2022, 12:03 PM UTC

    The fix is working and parsing time is back to normal. We are going to continue monitoring the situation.

  4. resolved Sep 21, 2022, 02:50 PM UTC

    This incident has been resolved.