Manatal incident

Manatal Marketplace Service is interrupted

Minor Resolved View vendor source →

Manatal experienced a minor incident on September 11, 2023 affecting Marketplace & Integrations and Emailing, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2023, 09:53 AM UTC
Resolved
Sep 11, 2023, 10:46 AM UTC
Duration
52m
Detected by Pingoru
Sep 11, 2023, 09:53 AM UTC

Affected components

Marketplace & IntegrationsEmailing

Update timeline

  1. investigating Sep 11, 2023, 09:53 AM UTC

    Our team identified that our Marketplace service is currently interrupted. We are investigating with the highest priority and we will add updates here until the interruption is resolved.

  2. investigating Sep 11, 2023, 10:00 AM UTC

    We identified that our Marketplace and Emailing Services are impacted by the interruption. Our engineering team is investigating with the highest priority. We will keep you updated on the resolution.

  3. identified Sep 11, 2023, 10:11 AM UTC

    We identified the root cause of the issue. The Marketplace Service is recovered and we are currently monitoring the resolution. The Emailing Service remains impacted by the interruption.

  4. monitoring Sep 11, 2023, 10:19 AM UTC

    We identified the interruption on our Mailing Service as well and it is now recovered. We are monitoring the situation.

  5. resolved Sep 11, 2023, 10:46 AM UTC

    This incident has been resolved.